1. General Provisions
This Privacy Policy outlines how BZAUTOHUB.COM ("Company", "we", "us", or "our") collects, processes, stores, and protects personal data of users ("User", "you") when accessing our website and utilizing our car rental services in Georgia.
Ensuring the security and confidentiality of your personal information is our top priority. By visiting our website or reserving a vehicle with us, you agree to the practices described in this Privacy Policy.
2. Personal Data We Collect
To provide our rental services seamlessly, we may collect the following categories of personal data:
Identity & Contact Information:
Full name, phone number, and email address;
Passport or national ID details;
Driving license details and driving experience.
Booking & Rental Details:
Selected vehicle;
Pick-up and drop-off dates and locations (e.g., Tbilisi, Batumi, or Kutaisi International Airports, downtown offices);
Additional requested services (e.g., driver service, child seats).
Financial & Payment Data:
Transaction history and payment status (Note: All online payments are processed through secure payment gateways; full credit card details are never stored on our servers).
Technical & Usage Data:
IP address, browser type, device details, page interaction history, and Cookies.
3. Purposes of Data Processing
Your personal data is processed strictly for the following legitimate purposes:
Executing and managing car rental bookings and agreement fulfillment;
Verifying driver eligibility and age requirements in accordance with insurance policies;
Communicating with users, sending booking confirmations, and providing 24/7 customer support;
Handling insurance claims, traffic violations, and road incidents;
Improving website functionality, ensuring system security, and preventing fraud;
Complying with applicable legal, accounting, and tax obligations under Georgian law.
4. Legal Grounds for Processing
We process personal data in compliance with the Georgian Law "On Personal Data Protection", based on the following legal grounds:
Performance of a Contract: Necessary for concluding or executing the car rental contract with you;
Legitimate Interests: Protecting our fleet, preventing fraudulent transactions, and ensuring platform security;
Legal Compliance: Fulfilling obligations mandated by law and public authorities;
Consent: Where explicitly provided by you (e.g., subscribing to promotional communications).
5. Data Sharing & Third Parties
BZAUTOHUB.COM does not sell or lease your personal information to third parties for marketing purposes. We may share data only with:
Insurance Providers: For issuing insurance coverage or processing claim events;
Law Enforcement & Public Authorities: When required by mandatory legal procedures (e.g., traffic fines, police investigations);
Trusted Service Providers: IT hosting, software maintenance, and payment gateways acting strictly on our behalf under confidential agreements.
6. Cookies & Tracking Technologies
BZAUTOHUB.COM utilizes Cookies to enhance website performance, remember user preferences (such as selected currency USD/EUR), and collect anonymous analytical data. You can manage or disable cookies via your web browser settings, though doing so may affect certain website features.
7. Data Retention
Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Georgian statutory retention and tax laws. Once no longer required, data is securely erased or anonymized.
8. Your Legal Rights
Under the legislation of Georgia, you have the right to:
Access and request information regarding your processed personal data;
Request correction, updating, or completion of inaccurate data;
Request the deletion, blocking, or destruction of your personal data (subject to statutory retention obligations);
Withdraw your consent at any time without affecting prior lawful processing.
9. Data Security
We employ robust physical, technical, and administrative safeguards (including SSL encryption, secure servers, and restricted data access) to protect your personal data against unauthorized access, loss, alteration, or disclosure.
10. Contact Information
If you have any questions or requests regarding this Privacy Policy or the processing of your personal data, please contact us:
Address: Jumber Lezhava Street, Tbilisi 0190, Georgia
Phone: +995 510 00 37 31 / +995 558 00 37 31
Email: info@bzautohub.com
Website: https://bzautohub.com
